TWT Chat Developer Docs
Add live customer support chat to your website, app, or business system and deploy quickly.
Integration Methods
| Module | Best For |
|---|---|
| Website Widget | Embed a floating chat launcher on any web page with one line of code |
| Chat Page | Use a standalone chat page for email, apps, and social media scenarios |
Webhooks and API
| Module | Best For |
|---|---|
| Webhooks | Receive chat events in real time and automate your business workflows |
| Open API | Create sessions, send messages, and manage customer data through REST APIs |
Common Scenarios
| I want to... | Recommended docs |
|---|---|
| Add a chat button to the bottom-right corner of my website | Website Widget → Quick Installation |
| Place a chat link in an email or app | Chat Page → Direct Link |
| Host the chat page under my own domain | Chat Page → Self-Hosted Deployment |
| Let agents see the visitor's signed-in identity | Website Widget → JavaScript API |
| Create or close sessions from the server side | Open API → Overview |
| Trigger CRM or ticket workflows from chat events | Webhooks → Overview |