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Knowledge Base

The knowledge base module provides APIs for creating, editing, and deleting FAQ and document knowledge entries.

Document APIs support web (1) and article (2) entries.

Endpoints

EndpointMethodDescription
Create FAQPOSTCreate one FAQ knowledge entry
Edit FAQPOSTUpdate one FAQ knowledge entry
Delete FAQPOSTDelete one FAQ knowledge entry
Create DocumentPOSTCreate web or article knowledge entries
Edit DocumentPOSTUpdate article knowledge content
Delete DocumentPOSTDelete a web or article knowledge entry