Open API
Use REST APIs to integrate deeply with TWT Chat, manage sessions, send messages, and sync customer data.
Base Information
| Item | Value |
|---|---|
| Base URL | https://apichat.twt.com |
| Protocol | HTTPS |
| Data Format | JSON |
| Character Encoding | UTF-8 |
Authentication
All API requests use HMAC-SHA256 request signing. See Authentication and Signature.
API Modules
Live Chat
| Endpoint | Method | Description |
|---|---|---|
| Create Direct Chat | POST | Create a single direct chat session |
| Batch Create Direct Chats | POST | Create multiple direct chat sessions |
| Batch Create Group Chats | POST | Create multiple group chat sessions |
| Delete Direct Chat | POST | Delete a single direct chat session |
| Dissolve Group Chat | POST | Dissolve one group chat |
| Batch Dissolve Group Chats | POST | Dissolve multiple group chats |
Error Handling
All APIs use a unified error response structure. See Error Codes.