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Quick Start

Complete your TWT Chat integration in about five minutes.

Step 1: Get the installation code​

Sign in to the TWT Chat agent console, go to Settings > Website Code, and copy the installation snippet.

Step 2: Paste it into your page​

Copy and paste the following code before the closing </body> tag on every page where chat should be available:

<!-- Start of TWT Chat code -->
<script>
  window.__twt__config = {
    appid: 'YOUR_APP_ID',
    lang: 'zh-cn',
    theme: 'light',
    sbs: '',
    sbs_mm: '',
    ranstr: '',
    name: '',
    nickname: '',
    email: '',
    phone: '',
    icon: '1'
  };
  (function (n, t) {
    var e = {
      init: function () {
        var n = t.createElement('script');
        n.async = !0;
        n.type = 'text/javascript';
        n.src = 'https://visitorchat.twt.com/install/core.js?version=v1.2';
        t.head.appendChild(n);
      }
    };
    e.init();
  })(window, document);
</script>
<!-- End of TWT Chat code -->

Step 3: Verify the installation​

Refresh the page. You should see the chat launcher in the lower-right corner. Click it to start a conversation.

Next Steps​